For personal delivery in our studio we also offer the possibility to send your shoes, handbags or accessories to us.
Follow these instructions.

Wrap items securely in paper or bubble wrap, place in a reasonably sized sturdy box and seal securely with tape. Follow our instructions for the safety of your items:

  1. Please do not send dust bags or branded boxes.
  2. If only one shoe of a pair seems to need repair, please send both shoes.
  3. Check again that all bags being sent are completely empty.
  4. Make sure that light-coloured items (especially fabric, painted or suede) do not touch anything of a darker colour.
  5. Do not add any contact details or other information to the package, fill everything in electronically. Continue with the next instruction 2).

Prosíme o vyplnění elektronického formuláře, ve kterém nám sdělíte, Vaše kontaktní údaje, popíšete jaké předměty k nám posíláte, co s nimi potřebujete udělat a vyberete preferovaného dopravce zpět. Tento formulář přiřadíme k Vaší odeslané zásilce automaticky podle jména, obsahu a dalších.

  Nemusíte vyplňovat a přikládat do zásilky papírovou verzi ani vypisovat formulář ručně.

Vyplnit informační formulář

SHIPPING ADDRESS

Vito Shoe Care
Maiselova 41 / 21
Praha 1, 110 00
Czechia

+420 776 490 637


RECEIPT OF CONFIRMATION

When your goods arrive at our studio, we will send you a receipt to let you know they arrived safely. The confirmation will arrive by email.

Your items will then go through a physical assessment process where we will reconcile what you have asked us to do with what we think is needed. In the email you can accept, question or reject any part of the offer.


INSURANCE

Vito Shoe Care is not responsible for any packages that may be lost or damaged in transit.

Please take out the necessary insurance on any high value items you choose to send to us, this may incur additional costs.


TRANSPORT

You can send the goods to us by any carrier of your choice (e.g. Czech Post, PPL, DPD, GLS, iDoDo, Liftago, Messenger).
We do not accept "Zásilkovna".

You can send goods to any country in the world.

Additional information

Transportation of goods to us and back is paid by the client. The return transport is included in the final invoice (price according to the selected carrier).

Payment is made to our bank account after all services have been completed. We will send you a receipt to your email address.

The delivery time back to you is estimated to be 2 to 4 weeks (depending on branch load, selected services and the number of goods sent).

Don’t see what you’re looking for?

Email us and ask.

INFO@VITOSHOECARE.CZ